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sick computer

 
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James Sawatsky
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Joined: 09 May 2006
Posts: 1256
Location: Vancouver Island

PostPosted: Mon Apr 18, 2011 11:16 pm    Post subject: sick computer Reply with quote

Murphy's law: as soon as you install anti-virus software, you get infected. I need to reformat my laptop but I can't through My Computer, and it asks me for a name or something when trying to accomplish the same task in DOS. I have my Toshiba Recovery Disks but I have no idea what to do with them...

My computer is completely useless. No .exe files can be opened. None.

Can anyone help me?

Thanks!

-James
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smbhax.com
No! Don't post it there!


Joined: 10 Apr 2009
Posts: 2761
Location: Seattle

PostPosted: Tue Apr 19, 2011 3:15 am    Post subject: Reply with quote

Yikes! Well, a Google search came up with a couple answers from Microsoft in the first few hits that may help.

~~~~

If you can get .exe's running, a very thorough malware elimination routine that cured me from an annoying rootkit recently is listed here

http://forums.majorgeeks.com/showthread.php?t=35407

(In my case, the part that found and eliminated the rootkit was specifically using Kaspersky's TDSSKiller utility as detailed in this subsection early in the procedure.)
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James Sawatsky
Postpostpostpostpost!


Joined: 09 May 2006
Posts: 1256
Location: Vancouver Island

PostPosted: Tue Apr 19, 2011 4:25 am    Post subject: Reply with quote

Success!! Thank you so much! Google, while I'm at work, doesn't search properly. So this was great. Thanks again.

-James
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smbhax.com
No! Don't post it there!


Joined: 10 Apr 2009
Posts: 2761
Location: Seattle

PostPosted: Tue Apr 19, 2011 4:42 am    Post subject: Reply with quote

Oh yay! :D
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munkymu
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Joined: 30 Nov 1999
Posts: 1735
Location: Canadia

PostPosted: Wed Apr 20, 2011 4:58 pm    Post subject: Reply with quote

For future reference:

- disconnect your computer from the Net
- get a boot CD, preferably one that has a bunch of anti-malware and anti-virus tools on it (like the Ultimate Boot CD for Windows)
- boot off the CD so you're not starting any of the beasties currently living on your computer
- run whatever tools are most likely to fix the problem
- ???
- profit
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